Help Center

Find answers to your questions and get the support you need

Help Categories

Getting Started

New to our platform? Learn the basics of using Local Shopping Portal.

5 Topics

Shopping & Orders

Everything about browsing, ordering, and managing your purchases.

8 Topics

For Sellers

Seller-specific help and guidance for business operations.

6 Topics

Technical Support

Technical issues, app problems, and troubleshooting guides.

4 Topics

Getting Started

Creating an account is easy:

  1. Click the "Register" button in the top navigation
  2. Choose whether you want to register as a Customer or Seller
  3. Fill in your details including name, email, and phone number
  4. Verify your email address or phone number
  5. Complete your profile with additional information

Note: You must be at least 18 years old to create an account.

To enable location services:

  1. When prompted, click "Allow" for location access
  2. If you've previously denied access, go to your browser settings
  3. Find the location permissions for our website
  4. Change the setting to "Allow"
  5. Refresh the page

Tip: Location services help us show you nearby shops and calculate accurate delivery distances.

For customers, we need:

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • Location permission (optional but recommended)

For sellers, additional business information is required including business registration details and bank account information.

Shopping & Orders

Finding local shops is simple:

  1. Visit our platform and enable location services
  2. Browse shops automatically sorted by distance
  3. Use the search function to find specific products or shops
  4. Filter by city or state to explore different areas
  5. View shop details, ratings, and product offerings

Shops are displayed based on your location, so you'll always see the most relevant options first.

To place an order:

  1. Browse products from local sellers
  2. Add desired items to your cart
  3. Review your cart and quantities
  4. Proceed to checkout
  5. Provide delivery details and payment information
  6. Confirm your order

Important: Orders are sent to sellers for acceptance. You'll receive confirmation once the seller accepts your order.

We accept various payment methods:

  • UPI (Unified Payments Interface)
  • Credit and debit cards
  • Net banking
  • Digital wallets (Paytm, PhonePe, etc.)
  • Cash on delivery (where available)

All payments are processed securely through authorized payment gateways.

For Sellers

To become a seller:

  1. Click "Become a Seller" on our homepage
  2. Complete the seller registration form
  3. Provide business documentation (GST, business license, etc.)
  4. Submit bank account details for payments
  5. Wait for approval (usually 2-3 business days)
  6. Complete your seller profile and start listing products

Requirements: You must have a registered business and valid business documents.

Our fee structure includes:

  • Transaction Fee: 5% of order value
  • Listing Fee: ₹500/month for unlimited products
  • Payment Processing: As per payment gateway charges
  • No Hidden Fees: All charges are transparent

Fees are deducted from your earnings, and you receive payment after successful order completion.

Technical Support

If the website isn't loading properly:

  1. Check your internet connection
  2. Clear your browser cache and cookies
  3. Try refreshing the page
  4. Use a different browser
  5. Check if JavaScript is enabled

If the problem persists, contact our technical support team.

If you can't log in:

  1. Check if Caps Lock is on
  2. Verify your email/username is correct
  3. Use the "Forgot Password" feature
  4. Check your email for password reset link
  5. Try logging in from a different device

If you're still having trouble, contact our support team for assistance.

Still Need Help?

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